# Support

## Yes, you can still talk to a person

Our support lines are staffed Monday through Friday, from 8am Eastern to 5pm Pacific.

- [(844) 288-7739 x2](tel:8442887739)
- [support@vuspex.com](mailto:support@vuspex.com)

## Want to learn something new about our software?

Check out our YouTube Channel by following the link below.

- [VuSpex Video Channel — @vuspexvirtualinspections8955](https://www.youtube.com/@vuspexvirtualinspections8955)

## Documentation & Guides

- [Location and Camera Guide for Live InspectionPDF](/content/support/docs/LocationAndCameraGuide.pdf)
- [VuSpex GO User GuidePDF](/content/support/docs/GoUserGuide.pdf)
- [Guía del usuario de VuSpex GO — EspañolPDF](/content/support/docs/GoUserGuideSpanish.pdf)
- [VuSpex Contractor Business Entity SetupPDF](/content/support/docs/ContractorBusinessSetup.pdf)

## Having trouble with your camera, sound, or location?

Here are some links to solutions for a few of the most common problems people face.

### iPhone / iPad

- [Turn Location Services and GPS on or off on your iPhone, iPad, or iPod touch (opens in new tab)](https://support.apple.com/en-us/102647)
- [Control access to hardware features on iPhone (opens in new tab)](https://support.apple.com/en-in/guide/iphone/iph168c4bbd5/ios)

### Android

- [Manage your Android device's location settings (opens in new tab)](https://support.google.com/accounts/answer/3467281?hl=en)
- [Android — Share your location (opens in new tab)](https://support.google.com/chrome/answer/142065?hl=en&co=GENIE.Platform%3DAndroid)
- [Android — Use your camera & microphone (opens in new tab)](https://support.google.com/chrome/answer/2693767?hl=en&co=GENIE.Platform%3DAndroid)